Free shipping on orders over £15

Reward Points at E-Cig Clouds

Did you know you can save money on your future orders with our rewards system? Once you’ve saved up 500 points you can use them as a discount against your next order. Here’s how it works.

How it works

Sign Up

You’ll need to be registered with us to start earning points. If you register your account on the checkout page, you’ll get an extra 10% off your first order.

Earn Points

Once you’re registered you’ll start earning points every time you make a purchase. There are also some other ways to earn points, which we’ll explain below.

Spend Points

Once you’ve saved up 500 points you can use them as a discount on your next order.

How to Earn Points

register

Register on the checkout page for a 200 point reward plus 10% off your first order.

Reviews

Earn 15 points for your first review of each product you purchase.

every £1

For every pound you spend, you'll earn 1.8 reward points. Every 75 points is worth £1.

How to Spend Points

Up to £10 off

Redeem your points during checkout for up to £10 off your order.

Get up to 100% off

Use your points for 100% off a £10 order

Rewards club FAQs

The option to redeem your points is shown when you view your basket.

If you didn’t get any points for your order please contact us for assistance. Remember, you need to register for an account and be logged in during checkout in order to collect points. If you ordered as a guest you won’t collect any points.

You need a minimum of 500 points to use them for a discount on your order. If you have over 500 points and can’t use them, please contact us for assistance.

When placing your first order, proceed to the checkout page. You will see a tickbox for creating an account underneath the date of birth field. This will create your account and unlock an automatic 10% discount on your first order! Once you’ve created an account, make sure you’re logged in each time you place an order and you’ll collect points every time. You can also click the person-shaped My Account icon in the top right of the website menu and select create account. 

To view your points, log in to your account using the person-shaped My Account icon in the top right of the website menu, then select Points from the menu in My Account.

If you can’t log in to your account please try going through the password reset process to set a new password. If this doesn’t help, please contact us for assistance.

Unfortunately, points can’t be transferred or shared.

If you’re a new user to the site, simply add products to your cart as normal and proceed to the checkout. On the checkout screen, just below the date of birth section, you will see an orange box with an option to create an account. Tick this box and you’ll automatically get 10% off your first order as well as a 200 point bonus!

Terms & Conditions

  • You must have a minimum of 500 points to use points to pay for an order.
  • You can use your points against an order for any product on E-Cig Clouds.
  • The maximum discount is £10.
  • You may redeem up to 100% of the value of an order up to the £10 maximum.
  • Reward points are non-transferable.
  • Reward points have no cash value.
  • E-Cig Clouds reserve the right to suspend your account if you are found to be abusing our rewards program.
Scroll to Top